Get clarity on your learning journey

It’s overwhelming to learn from the vast amount of information on the Internet. I help mentees identify and prioritize what they need to learn. With a mentor, you will learn things you don’t find in books or courses. Unlike prepared materials, mentorship is not one-size-fits-all.

Find a job in UX

If you’re struggling to find an internship or full-time job in UX, I can assess your situation and portfolio, and give advice as someone who has been on the other side of the table.

Grow quicker as a designer

Gain insight into how senior UX designers think and work. If you’re already working in the field, a mentor can recognize your blind spots and help you accelerate your growth. I’ve helped mentees improve their soft skills like communication, presentation and teamwork skills.

Excel in freelancing

If your goal is to freelance, it’s daunting to step into the world of freelancing without any guidance. With 7+ years of freelance experience, I’ll teach you everything I know about contracts, invoicing, client relationships and more.

Accomplish your goals

Is being a ‘digital nomad’ where one works remotely while travelling the world your ideal lifestyle? Or have you always wanted to move/work abroad? I’ve done it 4 times. If I’ve done it, I can help you get there too.

Receive career advice

Increase your confidence in your job search with support and advice from a mentor. Learn from a seasoned designer how to choose between different fields of work, how to evaluate job offers, how to negotiate and more.


Who this can help


  • Students or new graduates looking for their first UX job
  • The only UX designer in a company without guidance
  • Working designers who want to grow and advance quickly
  • Career switchers looking to break into UX


Current/past mentees include people from...





What you’ll get


  • 4 to 6+ month mentorship plan tailored to your goals
  • Homework and side projects specifically for your growth
  • A reading list of resources curated for your level
  • Monthly or bi-weekly 1-on-1 consultations
  • In-depth resume, portfolio and design critique
  • Support via Slack direct message between sessions


About me


Work Experience
  • Independent UX/Product Designer
  • Senior UX & Product Designer at Toptal
  • Former Interaction Designer at TravelBird
  • Former UX/UI Design Lead at Gimmie
  • Former Co-founder at Swiip

Learn more about me

Mentor Experience
  • UX Mentor at Travel to the Cloud Hackathon, 2017
  • Mentor at Out of Office Hours, 2016
  • European & Asian Chapters Mentor, Ladies that UX, 2016-present
  • SFU Campus Ambassador at IBM, 2010-2011
  • Design Mentor, TechBytes, SFU, 2008-2009
  • Web Design Mentor, North Surrey High School, 2006


Why am I mentoring?


Many designers just need slight guidance and they can land the job of their dreams. When I started my design career in 2011, I didn’t have a mentor, until I asked for one during my internship at IBM.

As I grew in my career, the topic and benefits of mentorship came up lots of times. Every one of my peers wanted a mentor, but no one knew how to find one, neither did I. I basically got to where I am today through TONS of trial and error. Having a mentor could have saved me from going down the wrong paths and making bad decisions many times.

7 years later as a more experienced designer now, I thought perhaps my experience in UX design, startups, freelancing and remote working could be valuable to others. I volunteered in the Out of Office Hours initiative, and surprisingly, close to 40 people chose me as a mentor.

After this success, I decided to take mentees under my own name, to help people who resonate with my story and who come to me specifically for advice. I want to help newcomers in their journeys become better UX designers. I want to support my mentees and inspire them with my wins. I want to tell them about the crazily bad decisions I made and how to not repeat my mistakes. (These are so horrid I can't even talk about them publicly.)

Essentially, I want to be the mentor that I never had. I've been mentoring (4+ people per month) consistently for more than one year now, offering tailored advice, mock interviews, design and portfolio critique and monthly workshops. In the process, I enjoyed sharing my personal experiences, whether positive ones or mishaps. I know I have unique experience and stories to offer my mentees because my path is different from that of many well-known names in the industry. We need more people who have unique experiences to teach, otherwise, people simply don't know there are alternatives to working in one big company for their entire career.




How it works


Tell me about yourself and your goals in the application form. If you’re selected as a mentee, you’ll hear from me with the next steps. I have limited spots available for 2018 and mentees are selected on a rolling basis.

Update: All spots are filled until September 2018. To get notified when I open more spots, please sign up for the wait list.


Cost

The fee is 150 euros (excl. VAT) per 1h session. Depending on your goals, I will propose you a customized mentorship plan from 4 to 6+ months.


Pre-requisites

Where I best assist mentees is helping them practice UX and apply this knowledge in real/side projects. You should have learned the UX fundamentals for the mentorship to be most effective. If you don’t have any design knowledge at all, I would advise you to take an online or offline UX course, and familiarize yourself with UX with these books and resources.


Jenny’s mentorship played a huge part in helping me kickstart my career in UX, as well as providing guidance as a UXer daily while on the job.

Jenny is a great listener and is very quick to understand the root question being asked. Being able to laser focus on the crux of an issue means that our 1-on-1 sessions are very productive.

Apart from professional advice, Jenny also gave invaluable support to me on a personal level. Striking out as a freelancer has had its challenges and I was glad to have been able to count on Jenny to understand my situation no matter what it could be. To have such a sincere, reliable and knowledgeable mentor, was definitely not something I thought I’d find when I started my UX career!

Dionne — Mentee of 2017-2018

Product Designer at NTUC

Extremely knowledgeable and passionate about UX, Jenny helped me set up a game plan for my primary goal of finding a job abroad. This included interview prep, international job search, and even how to effectively reach out to hiring managers - all of which is drawn from her personal experience of making the move herself and her success as a digital nomad.

She takes time to truly understand the design problem before giving pointed and thorough advice, even following up our chats with links and resources.

As someone who works in a small UX team with little oversight, she's a senior UX'er I'd want on my team.

Jasmine — Mentee of 2017

UX Designer at HYFN

In my UX learning journey so far, I learned the most during Jenny’s mentorship program. Jenny’s mentorship program helped me in many aspects. The side project I did in the program helped me fully practice UX. With Jenny’s guidance, I learned which part needs to be improved, and how.

In every 1-on-1 call, Jenny can always tell me what and how to improve, from UX projects, portfolio, resume, and cover letter. Jenny listens to my doubts and clears these doubts patiently, gives me feedback very quickly. This is what I expected to learn from a mentor. At the end of the program, I am able to have a complete portfolio with a detailed UX study.

Also, the accountability partner in this program is great. With an accountability partner, we discuss each other's progress every two weeks, give feedback, and keep iterating the project. I strongly recommend people who want to accelerate UX learning to join this mentorship program.

Chloe — Mentee of 2017-2018

UI Designer at Gafolio

In the 1-on-1 meetings with Jenny, she gave me relevant and useful advice and direction for my startup project. In the beginning of my project, I encountered difficulty conducting user research. Because these problems are closely related to my project, any books, online courses and even Google couldn’t solve my problems. But Jenny was able to understand the project situation and gave me clear advice from her own experience. After following Jenny’s advice, the problem was solved.

Jenny also helped me prepare the pitch of my startup and she shared her own pitching experience. After iterating on the presentations with Jenny’s tips, our team received the highest scores in the class for both midterm and the final presentations. Jenny’s customized mentorship program was very useful for me because I was working on a startup that no one has done before, which meant I couldn’t find any answers to my questions online.

Skyle — Mentee of 2017

Founder of Goshare.life



Frequently Asked Questions


Some people mentor for free, but that doesn't mean it should be free.

Here's my experience of being a free mentor. I took on 39 mentees during my Christmas/New Year break for the Out of Office Hours initiative, all for free. 12 out of 39 (~30%) were no-show while I blocked time off work and waited for them to show up on Skype. (That's actually 120 hours going to waste.) Simply put, people don’t value something if they can get it for free.

Charging a small fee means:

  • A security for you that this mentorship program won’t stop when I get busy. How often have you emailed people you look up to but never received a reply? As your mentor, I dedicate time to answer every question. Most questions are replied within 24 hours.
  • I get compensated for the care, time, energy and dedication I put towards my mentees. (That sounds fair, if you ask me)
  • It filters out people that are not serious and who do not value mentorship.
  • I get to mentor people that are dedicated and invested in their own success, who are the best kind of mentees.

In my experience as a mentor, I see best results when a mentee is proactive, open to share her/his situations and asks thoughtful questions. I evaluate the applications by one's proactiveness, drive, openness and activity in the community.

This mentorship is meant for UX/product designers. If you're looking to become a full-time user researcher or front-end developer, I'm afraid I'm not the best mentor for you.

However, if you are interested in freelancing, I'd encourage you to apply regardless of your role. I have helped mentees find their first freelance gig and helped them set up a marketing plan and lead pipeline.

If you want to become a full-stack Product Designer that also codes, I highly recommend my good friend Jeff who has 4 years of front-end mentoring experience. With both mentors, you'll fast-track your way to being a skilled full-stack designer. Check out Jeff's front-end mentorship program.

If you're looking for a mentor in a specific area (e.g. working with NGOs, fintech industry, etc) and it's not an area that I specialise in, you'll benefit more from having a different mentor. I specialise in the travel industry, e-commerce, localisation and consumer-facing products.

Please join the wait list here and you'll be notified when future applications open.

You're able to use the paid consultation hours any time. If you decide to go in a different direction, I will gladly refund you. If you were a no-show in the first consultation without rescheduling, I do not offer any refunds.